IT Service Management (ITSM)

• It’s a strategic discipline designed to manage the entire lifecycle of IT services, ensuring they consistently deliver value to the business. Mabadea ensuring to shift IT from a reactive, cost-center mindset to a proactive, service-oriented partner that drives business success.
• ITSM is a vital framework that empowers organizations to manage their IT services effectively, aligning them with business goals and delivering value to their customers. It’s about transforming IT from a support function to a strategic business partner.

Mabadea ensuring during the projects to consider the below steps