General Directorate of Public Security of Saudi Arabia

  • Project: Procedures Study and Documentation Project for General Security Traffic Procedure for General Security
  • Category: Procedures Study & Documentation

About

Specialties of Public Security

  • Prevent all sorts of crime and attacks before they occur.
  • Control crimes after they occur; investigate, arrest the perpetrators and bring them to justice.
  • Combat drug and narcotic crimes.
  • Regulate and control traffic around the kingdom, and penalise violators of regulations.
  • Issue all types of vehicle registration and driving permits.
  • Receive civil complaints and claims, investigate, bring them in front of courts and follow up execution of penalties.
  • Protect the visitors of the two holy Mosques and facilitate traffic in the holy places.
  • Help the authorities in the implementation of the regulations and rules.

Objectives of IT work at Public Security:

  • Supporting Public Security’s key objectives.
  • Saving time and efforts.
  • Applying principle of combating crime before its occurrence.
  • Relying on Public Security employees to operate and maintain different systems.
  • Educating Public Security employees on technical security projects.
  • Applying e-government concepts designed in technical projects.

Developing a strategy to control automated, field, and administrative workflow, to guarantee a concept of leadership and control.

Scope Of Work

Public Security Digital Transformation Project: Systems Development & Procedures Documentation

This initiative focuses on developing software procedures for the “Amn Platform” program, aiming to build a comprehensive information system.

This system will deliver Public Security’s business services through various channels, including the Public Security e-portal and other service delivery platforms. The project also supports the continuous development of internal systems, aligning with the strategic objectives of digital transformation and Saudi Vision 2030.

Achievements & Deliverables

Our recent efforts have significantly advanced several key operational areas. We've successfully streamlined Public Sentences Enforcement and optimized Civil Sentences Enforcement procedures, enhancing efficiency and compliance across the board. Furthermore, we've developed robust Permits Procedures, simplifying the application and approval processes for various services.
Substantial progress has also been made in establishing comprehensive protocols for Humanitarian Support Requests, ensuring timely and effective assistance. Finally, the implementation of refined Governance Procedures has strengthened oversight and accountability, laying a solid foundation for future operational excellence.